Privacy Policy
At WIZARCS, we respect your privacy. This policy explains what data we collect, for what purposes, and what rights you have over it.
Data Controller
WIZARCS is the controller of personal data you provide to us through this website (product registration, contact, and subscription forms). You can contact us at info@wizarcs.com.
Data We Collect
We collect data you voluntarily provide to us: name, email, phone, company, country, equipment model and serial number, and purchase date. We also collect technical browsing data necessary for the website to function.
Purpose
We use your data to activate and manage your equipment warranty, assign you the corresponding distributor, provide technical support, send you documentation, and, if you consent, WIZARCS news and promotions.
Legal Basis
Processing is based on your consent (which you can withdraw at any time) and on the execution of the warranty and support relationship derived from your product registration.
Retention
We retain your data for the duration of the warranty and support relationship, and subsequently for applicable legal periods. Afterwards, it is deleted or anonymized.
Recipients
Your data may be shared with the official WIZARCS distributor in your country to provide you with support and warranty service. We do not sell your data to third parties.
Your Rights
You can exercise your rights of access, rectification, deletion, opposition, limitation, and portability by writing to us at info@wizarcs.com. You can also lodge a complaint with the data protection authority in your country.
Security
We apply technical and organizational measures to protect your data against unauthorized access, loss, or alteration.
Contact
For any questions about this policy or the processing of your data, write to us at info@wizarcs.com.