Privacy Policy
At WIZARCS we respect your privacy. This policy explains what data we collect, for what purpose, and what rights you have over it.
Data Controller
WIZARCS is the controller of personal data that you provide to us through this website (product registration, contact and subscription forms). You can contact us at info@wizarcs.com.
Data We Collect
We collect data that you voluntarily provide: name, email, phone, company, country, equipment model and serial number, and purchase date. We also collect technical browsing data necessary for the website to function.
Purpose
We use your data to activate and manage your equipment warranty, assign you the corresponding distributor, provide technical support, send you documentation, and if you consent, news and promotions from WIZARCS.
Legal Basis
Processing is based on your consent (which you can withdraw at any time) and on the execution of the warranty and support relationship derived from your product registration.
Data Retention
We retain your data during the warranty and support relationship period, and afterwards for the applicable legal timeframes. After that, they are deleted or anonymized.
Recipients
Your data may be shared with the official WIZARCS distributor in your country to provide you support and warranty service. We do not sell your data to third parties.
Your Rights
You can exercise your rights of access, rectification, deletion, objection, limitation and portability by writing to us at info@wizarcs.com. You can also file a complaint with the data protection authority in your country.
Security
We apply technical and organizational measures to protect your data against unauthorized access, loss or alteration.
Contact
For any questions about this policy or the processing of your data, write to us at info@wizarcs.com.